Customer support
Support that answers the same questions for you
Order status, delivery time, return policy, sizes — the AI answers repeat questions from your own knowledge and order data, and escalates real problems to your team.
Nusrat Jahan
Messenger
eta ache? M size
জি আপু, এটা আমাদের K-214 লিনেন কুর্তি। M সাইজ স্টকে আছে ✅ দাম ৳১,৪৫০ + ডেলিভারি।
order korbo, Dhanmondi
অর্ডার কনফার্ম 🎉 মোট ৳১,৫১০ (ডেলিভারি ৳৬০)। অর্ডার নম্বর #1042
What you get
Everything you need for customer support
Order status on demand
Customers ask where their parcel is and get the real status from your orders.
Answers from your policies
Return, exchange and warranty questions answered from your knowledge base.
Complaints escalated
Unhappy customers go straight to a person, with the reason highlighted.
Reviews after delivery
Ask happy customers for a review once their parcel arrives.
Get started
Up and running in three steps
-
1
Add your policies to the knowledge base
-
2
Connect your channels
-
3
Your team handles only what needs a human
Works even better with
Related features
Frequently asked questions
It explains your refund policy and hands the request to your team — it never promises anything outside your rules.
Yes. It sees the customer’s history, past orders and notes before replying.
More answers in the help center.
Never leave a customer waiting again
Set up in about 10 minutes. Free to start, with free AI credits to try it on your own products.
No credit card · Bangla & English · Cancel any time