Video guides

How to set up your business

Go from sign-up to a live AI assistant in 8 quick steps.

1:24

How to connect your channels

Connect Messenger, Instagram, website chat and your online store.

0:44

How to use the Agent desk

Set the voice, instructions and AI model, and test before customers do.

1:22

How to build your knowledge base

Teach the AI your policies, FAQs and size charts.

0:34

How to use the inbox

Folders, taking over a chat, handing back and the AI helpers.

0:55

How to add your products

Add products with photos and options, or import a spreadsheet.

0:53

How to manage your orders

Approve orders, book couriers, record payments and use scan mode.

0:53

How to create special offers

Offer prices and bundles the AI mentions only while they run.

0:24

How to track your leads

Your lead board, custom categories and steps, and welcome emails.

0:43

How to take bookings

Services, booking requests, advances and reminders.

0:36

How to send a broadcast

Message everyone who chatted recently, within Meta’s rules.

0:36

How to read your reports

What the AI handles, response times, busy hours and channels.

0:33

How to invite your team

Invite teammates and choose which areas each one can use.

0:25

How to set up couriers & delivery

Connect couriers, automate order updates and set delivery zones.

0:34

How to set up payments

Gateways, bKash and Nagad numbers, cash on delivery and advances.

0:27